The healthcare provider faced challenges in prior authorization processes, including high administrative burden, lengthy processing times, and error-prone processes, which led to delays in patient care, decreased operational efficiency, and increased claim denials and rework.
Bautomate developed a customized RPA solution for a specialty healthcare provider’s prior authorization processes. The solution included a process analysis, bot integration, automated data retrieval and verification, and electronic submission of authorization requests. The bots streamlined the process, reducing errors and improving efficiency. Real-time monitoring and reporting capabilities allowed the client to track the status of their requests and identify any bottlenecks or issues.
Learn how our RPA solution revolutionized prior authorization workflows for a leading Indian healthcare provider
Bautomate’s RPA solution has successfully automated prior authorization processes, prompting the specialty healthcare provider to explore automation opportunities in claims processing, adjudication, appointment scheduling, and patient registration.
