The hospital struggled with manual, time-consuming, and error-prone clinical documentation processes, leading to delays in patient care and billing, high operational costs, a 5% error rate, and slowing patient wait times and satisfaction levels.
Bautomate’s Intelligent Automation solution aimed to improve the clinical documentation process in healthcare providers. The solution involved a comprehensive assessment of the hospital’s existing processes, identifying inefficiencies and understanding the workflow of various document types. The core of the solution was the implementation of advanced OCR technology, which identifies text and images from scanned documents, transforming them into editable digital formats. With workflow automation, the processing time was reduced by 40%. A robust DMS facilitated easy access, retrieval, and management of patient records and clinical documents, complying with healthcare regulations and providing version control. This project has set a standard for digital transformation in healthcare.
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Encouraged by the success of automating clinical documentation, the hospital plans to explore similar automation solutions across other processes, including:
